Effective date: 5 August 2026
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of Your information when You use the Website, and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to operate and improve the Website and to respond to enquiries You send us. By using the Website, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Policy) refers to Steriscience Pte. Limited, 36 Robinson Road, #13-01, City House, Singapore – 068877.
- Country refers to Singapore, where the Company is registered.
- Cookies are small files placed on Your device by a website, containing details of Your browsing history on that website among their many uses.
- Device means any device that can access the Service, such as a computer, a mobile phone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company — for example our website hosting and email providers.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to the Steriscience website.
- You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Website, we may ask You to provide us with certain personally identifiable information that can be used to contact or identify You. We collect this only when You choose to submit one of our enquiry forms. Personally identifiable information may include:
- First name and last name
- Email address
- Company name
- Country
- Your preferred meeting date, where You request a meeting with us at an industry event
- The content of the message You send us
We do not ask You to create an account, and we do not collect payment details, health information or any other special category of personal data through this Website.
Usage Data
Usage Data is collected automatically when using the Website. It may include information such as Your device's Internet Protocol address, browser type and version, the pages of our Website that You visit, the time and date of Your visit, the time spent on those pages and other diagnostic data. When You access the Website by or through a mobile device, we may collect certain information automatically, including the type of mobile device You use and Your mobile operating system.
Cookies and Similar Tracking Technologies
The Website does not set advertising or analytics cookies of its own, and we do not use tracking pixels or cross-site advertising technologies.
Our web host may set strictly necessary cookies required to serve and secure the Website. In addition, the homepage embeds a video hosted by YouTube using YouTube's privacy-enhanced mode, which is designed not to store information about visitors unless the video is played. If You play the video, YouTube may set cookies on Your device under Google's own privacy policy, over which we have no control.
You can instruct Your browser to refuse all cookies or to indicate when a cookie is being sent. If You do not accept cookies, some embedded content may not function correctly.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Website, including monitoring its usage so we can keep it available and secure.
- To respond to Your enquiry. Where You submit an enquiry or a meeting request, we use the details You provide to reply to You and to arrange any meeting You have asked for.
- To contact You by email or telephone regarding the enquiry You submitted, or about related development, manufacturing or partnership matters where You have asked us to.
- To manage Your requests, including requests to access, correct or delete the information You have given us.
- For business administration and analysis, such as understanding which pages of the Website are used so that we can improve them.
- To comply with legal, regulatory and record-keeping obligations that apply to us as a pharmaceutical development and manufacturing organisation.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations — for example, where we are required to retain correspondence to satisfy regulatory or record-keeping requirements — to resolve disputes, and to enforce our legal agreements and policies.
Usage Data is generally retained for a shorter period, except where it is used to strengthen the security or improve the functionality of the Website, or where we are legally obliged to retain it for longer.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. Steriscience operates internationally, and this means that Your information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction, where the data protection laws may differ from those of Your jurisdiction.
Your submission of information followed by Your use of the Website represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy, and no transfer of Your Personal Data will take place to an organisation or a country unless there are adequate controls in place.
Disclosure of Your Personal Data
With Service Providers
We may share Your Personal Data with Service Providers who host our Website, deliver our email, or otherwise help us operate the Service. They may access Your Personal Data only to perform those tasks on our behalf, and are obliged not to disclose or use it for any other purpose.
With affiliates
We may share Your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our parent company and any other subsidiaries or joint venture partners we control or that are under common control with us.
For business transfers
We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
Law enforcement and other legal requirements
Under certain circumstances the Company may be required to disclose Your Personal Data if required to do so by law, or in response to valid requests by public authorities. We may also disclose it in the good-faith belief that doing so is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.
Security of Your Personal Data
The security of Your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.
Your Rights Over Your Personal Data
You have the right to request access to the Personal Data we hold about You, to ask us to correct it if it is inaccurate, and to ask us to delete it. You may make any of these requests by contacting us using the details below, and we will respond within the period required by applicable law.
Please note that we may need to retain certain information where we have a legal obligation or lawful basis to do so.
Children's Privacy
Our Website is addressed to businesses and healthcare professionals and is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
Links to Other Websites
Our Website may contain links to other websites that are not operated by us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of it. Where the change is material, we will provide notice by a prominent notice on the Website before the change takes effect.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If You have any questions about this Privacy Policy, or wish to exercise any of Your rights over Your Personal Data, You can contact us:
- By email: info@steri-science.com
- By telephone: +91 80 6784 0000
- By post: Steriscience Pte. Limited, 36, Robinson Road, #13-01, City house, Singapore - 068877
